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BNB Returns & Cancellation Policy:
Our returns, refund and cancellation policy entail the following:
- Due to the perishable nature of plants, we cannot accept any returns and refunds.
- An indoor plant may get into transplant shock i.e. the condition of the plant may slightly deteriorate when transferred to a new location. While we take the utmost care in packaging the plant, to avoid any shock pressures during transportation, the in-transit conditions are out of our control. However, a bit of patience and a preventive plant-care could help revive your plant. It will take a few days to stabilize in your environment. You can reach out to our support to get some assistance on this.
- If you are still unhappy with your purchase for any reason, donot hesitate to contact us. Your satisfaction is our top priority.
- If anything is lost or damaged in transit, or is delivered in poor condition, we will make it right. Simply “contact us” within three days of delivery and explain what was not perfect with your delivery. Customer satisfaction is our highest priority. If required, we will replace the plant. Check our high customer satisfaction rating on our site and at Google Customer Reviews.
- Orders once placed can be cancelled within 24 hours. However, no cancellations will be entertained once the order has been initiated after the period of initial 24hours of purchase has lapsed.
- The actual plant size may differ from the size shown in the pictures on our website. Naturally, plants have a successive growing habit that cannot be controlled and hence due to this successive arrangement they grow their entire lifetime. Hence, the actual plant delivered to you, may slightly differ in size and growth, based on availability. However, they posses the full ability to grow up to their actual potential, if nurtured correctly.
- The actual planter/pot colour may differ from that show in the picture on the website, depending on availability. However, we will try to reach out to you to confirm if you are ok with receiving a different colour in that case.
- For any assistance, please reach out to us on Our customer assistance platforms:
Email us on care@bnbplants.com or Call or Whatsapp us on: 9860053547

About Us
BnB is an exclusive indoor plant haven where a diverse array of botanical treasures awaits. From unique home décor accents to air-purifying wonders and festive gifting delights.
Our rare indoor ornamental plants collection caters to every discerning plant enthusiast. Read more..
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